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The Future of Growth: Merging Product-Led Growth (PLG) and Ecosystem-Led Growth (ELG)

Updated: 3 hours ago


The Future of Growth: ecosystem-Led Growth (ELG)

The Evolution of Growth Strategies


Growth strategies in the digital era have evolved dramatically. Traditional, linear go-to-market (GTM) approaches no longer deliver sustainable, scalable success on their own.

Businesses today must innovate how they acquire customers, deliver value, and foster loyalty.


Two powerful models have emerged in the modern B2B landscape:


  • Product-led growth (PLG), where the product itself drives user acquisition, adoption, and expansion

  • Ecosystem-led growth (ELG), where partnerships, integrations, and networks fuel broader reach and long-term success


Leading companies are no longer choosing between these strategies. They are combining them into a unified growth engine that integrates direct user experience with ecosystem leverage to dominate markets and sustain growth.


Defining Product-Led Growth and Ecosystem-Led Growth


What is Product-Led Growth (PLG)?


Product-led growth is a go-to-market approach where the product itself serves as the primary vehicle for acquiring, retaining, and expanding customers. Instead of relying on outbound sales or marketing, companies design frictionless product experiences that encourage adoption and viral expansion.


Leading examples of PLG success stories include:


  • Slack: users onboard themselves, invite teams, and organically expand within organizations.

  • Zoom: offers instant, frictionless video conferencing that spreads rapidly through word-of-mouth.

  • Dropbox: grew via a freemium model, rewarding users for inviting others.


The essence of PLG is simple: Let users experience value first, then convert them into paying customers naturally.

Core elements of PLG include:


  • Freemium offerings

  • Self-service onboarding

  • Product virality

  • Usage-based upsell paths

  • Minimal reliance on traditional sales teams


What is Ecosystem-Led Growth (ELG)?


Ecosystem-led growth focuses on building networks of strategic relationships, such as technology integrations, partner programs, and developer ecosystems, that collectively drive revenue, expansion, and brand strength.


Notable ecosystem-led companies include:


  • Salesforce: built a global ecosystem of ISVs, resellers, and consultants via the AppExchange platform.

  • HubSpot: transitioned from standalone CRM to a multi-product ecosystem deeply integrated with hundreds of third-party tools.

  • Shopify: scaled its reach dramatically through partnerships with app developers, agencies, and enterprise providers.


Core elements of ELG include:



Why Combining Product-Led Growth and Ecosystem-Led Growth Works


Product-Led Growth Ecosystem=Led Growth Hybrid

Rather than being competing strategies, PLG and ELG are complementary forces. Merging the two unlocks a flywheel of sustainable, scalable growth that is difficult for competitors to replicate.


Key Advantages of the Hybrid Model:


1. Wider Market Reach

PLG captures individual users and small teams early. ELG extends your brand’s reach into larger enterprises, verticals, and global markets through trusted partners.


2. Higher Retention and Stickiness

Products that integrate tightly with other tools become embedded in customer workflows, making churn less likely.


3. Revenue Diversification

Ecosystem partnerships create additional revenue streams through marketplaces, embedded solutions, and partner co-selling, beyond direct user subscriptions.


4. Long-Term Competitive Moats

A strong product plus an extensive ecosystem raises switching costs for customers and strengthens network effects over time.


5. Lower Customer Acquisition Costs (CAC)

Users discover and adopt the product organically via PLG. Simultaneously, ecosystem collaborations drive lower-cost acquisition through referrals, integrations, and channel partnerships.


Real-World Success


Companies like Atlassian, Shopify, and HubSpot exemplify this hybrid approach. They blend seamless product experiences with vast partner ecosystems, creating self-reinforcing growth engines that drive continued expansion across industries.


Bridging PLG and ELG: A Practical Framework


Businesses aiming to unify product-led growth and ecosystem-led growth should consider the following key strategies:


1. Design for Integration from Day One


Products must be architected with extensibility in mind.


  • Build open APIs.

  • Offer SDKs and developer documentation.

  • Encourage third-party integrations from early users and partners.


The easier it is to integrate with your platform, the faster your ecosystem can grow.


2. Build a Partner-First Culture


Strong ecosystems don’t happen by accident. Invest in partner success:


  • Create attractive incentive programs (revenue share, certification tiers)

  • Offer technical support for integration developers

  • Provide co-marketing resources for ecosystem partners


3. Develop a Marketplace Strategy


A marketplace creates a central hub where partners can offer add-ons, integrations, and extensions to your core product. Successful examples:


  • Atlassian Marketplace

  • Salesforce AppExchange

  • Shopify App Store


A vibrant marketplace benefits both your users (more value) and your partners (revenue and exposure).

4. Track Both Product and Ecosystem Metrics


PLG KPIs alone are not enough. To measure full ecosystem success, track:


  • Partner-sourced pipeline and closed revenue

  • Integration adoption and usage rates

  • Ecosystem expansion impact on customer lifetime value (CLV)


Ecosystem health should be visible in your core business dashboards.




Challenges When Merging Product-Led and Ecosystem-Led Growth


Despite the clear benefits, uniting PLG and ELG also presents challenges companies must navigate.


Misaligned Incentives


Your internal product teams and external partners may have conflicting goals. Without careful program design, partners may deprioritize your platform.


Complexity in Enablement


Supporting both seamless user onboarding and external partner integrations requires strong documentation, support systems, and enablement materials.


Data Fragmentation


Siloed product data and partner data can make it difficult to assess ecosystem ROI or spot growth bottlenecks.


Solution: Companies must invest early in unified partner management tools, customer journey mapping, and performance analytics.


Case Studies: Success at the Intersection of PLG and ELG


HubSpot


Initially grew via freemium CRM adoption (PLG), but turbocharged expansion through deep ecosystem integration, adding hundreds of marketplace apps, consulting partners, and service providers.


Atlassian


Blended seamless onboarding with ecosystem extensibility. Jira and Confluence customers often start small and then adopt dozens of integrations through the Atlassian Marketplace as needs scale.


Shopify


Started as a PLG platform for small merchants. ELG amplified growth through partnerships with app developers, logistics providers, payment processors, and marketing agencies.

Each case demonstrates that product-led growth provides the initial momentum, while ecosystem-led growth creates durable market leadership.


Future Trends in Unified Growth Strategies


Looking ahead, the synergy between PLG and ELG will only deepen.


Embedded Ecosystems Will Become the Norm


Customers expect seamless integrations out-of-the-box. Platforms that don't offer strong ecosystem options risk irrelevance.


AI and Automation Will Accelerate Ecosystem Expansion


AI-powered partner discovery, account mapping, and predictive integration recommendations will streamline how ecosystems grow.


Marketplace-Led Growth Will Surge


The fastest-growing B2B companies will monetize not just direct users but also partner-driven extensions, services, and bundled solutions.


PLG and ELG Metrics Will Merge


Success will no longer be defined purely by product usage or partner count, but by network-driven expansion metrics like partner-driven activation rates, ecosystem revenue share, and joint customer retention.


The Future of Growth: Unified, Integrated, and Scalable


Companies that rely solely on product-led growth risk plateauing. Those who focus only on ecosystem-led growth may struggle to gain early user adoption.


The strongest companies blend both approaches:


  • A frictionless, valuable product experience drives early traction.

  • A thriving partner and integration ecosystem drives scalable expansion and long-term customer loyalty.


By uniting PLG and ELG strategies, businesses create sustainable, defensible growth flywheels that outperform single-model competitors.


Ready to unlock the full potential of partnerships in your GTM strategy? Get in touch, let's start implementing ELG into your GTM.


 




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