Alorica and LoanPro announce a partnership to revolutionize lending and credit services

Alorica, a global customer experience leader, announced a partnership with LoanPro to introduce an innovative all-in-one lending and credit servicing solution. This collaboration integrates LoanPro's configurable platform with Alorica’s advanced digital loan processing, enhancing operational efficiency while reducing compliance burdens and credit risks. Mike Clifton, Alorica’s Co-CEO, emphasized the importance of tech-enabled, customer-centric innovation. The partnership aims to provide financial services companies with comprehensive tools for loan, lease, and credit servicing, along with on-demand customer support and dispute management.

By leveraging this unified solution, financial organizations can improve customer satisfaction, maintain compliance, and stay ahead of evolving market expectations. LoanPro’s CEO Rhett Roberts highlighted the consolidation of vendor relationships and increased visibility as key benefits, noting the partnership's role in modernizing the lending and credit ecosystem.

Source: LoanPro